Shopping Cart Help

If you are having troubles updating products or editing your cart, feel free to Contact Us for assistance.

To purchase a product:
  • First you must utilize the "Add to Cart" or "Buy now" buttons to place an item in the shopping basket.
  • After a product is added to the shopping basket, you can click the "View or Edit Cart" links to update quantities or remove products from the basket
  • Once you have the products and quantities finalized, you can click the "Checkout" link
  • Next, complete the required Billing, Shipping and Payment information.
  • Finally, select the Order Complete option to complete the transaction.
Once the order has been processed a confirmation email will be sent and the product(s) shipped to the designated address.

Frequently Asked Questions

What size should I order?

For belts and dog collars: measure a belt or collar you already wear, from the buckle prong to the hole you currently use — that's your size to order. See our belt size guide. Buckles, conchos, and key-rings are one-size.

Can this be personalized with a name?

If this product offers personalization, you'll see a field for a name, initials, or your pet's name before adding it to your cart. Each personalized item is made to order just for you.

What if I get the size or spelling wrong on a personalized order?

Personalized items are made specifically to your order, so we can't offer a refund or remake for an error in size or spelling — only for manufacturing defects. Not sure about something? Email GavereLeather@windstream.net or call 407-435-1832 before you order.

Is this real leather?

Yes — heavy 9/10 oz, oak-tanned, top-grain cowhide, hand-finished through our sixteen-step process in our High Springs, Florida workshop. We've been making leather goods this way since 1973.

How do I take care of it?

Condition it regularly with a leather conditioner, keep it away from excess moisture, and store it somewhere cool and dry. Real top-grain cowhide only gets better with age when it's cared for.

How fast will this ship?

Ready to ship in 1-2 business days. Standard USPS Priority Mail takes 5-7 business days (free on orders over $70); Priority Express arrives in 1-2 days.

What if I need to return or exchange it?

Non-personalized items can be returned within 30 days if unused and undamaged. We don't offer returns for error names. Personalized items are final sale unless there's a manufacturing defect — and every product we make is guaranteed 100% against defects.