FAQ

Products

Belts

• Q: What types of belts do you offer? A: We offer a wide range of belts, including leather name belts, western belts, and personalized kids belts. Each belt is made from heavy 9/10 oz oak tanned top-grain cowhide leather and finished with our exclusive sixteen-step process.
• Q: What comes with a standard belt purchase? A: All our belts include a standard utility buckle, a leather keeper, and durable snaps so you can easily switch buckles.
• Q: What is the “leather keeper” included with belt? It is also called a “belt loop” and is placed between the two snaps for the belt end flap to tuck through 

Buckles

• Q: Can I purchase buckles separately? A: Yes, we offer a variety of buckles that you can purchase separately to customize your belt.
• Q: Are your buckles compatible with all your belts? A: Absolutely! Our buckles are designed to fit perfectly with all Gavere Leather belts.

Conchos

• Q: What are conchos and how are they used? A: Conchos are decorative metal pieces often used to adorn belts, bags, and other leather goods. They add a unique, stylish touch to any item.
• Q: Do you offer a variety of concho designs? A: Yes, we have a wide selection of concho designs to choose from, allowing you to personalize your leather goods.

Key-Rings

• Q: What types of key-rings do you offer? A: We offer sturdy, stylish leather key-rings that are perfect for keeping your keys organized and easy to find.
• Q: Are your key-rings customizable? A: Yes, many of our key-rings can be personalized with names or initials.

Leather Dog Collars

• Q: What sizes are available for leather dog collars? A: Our leather dog collars come in various sizes to fit different breeds. Each collar is made from the same high-quality leather as our belts.
• Q: Can I personalize a dog collar? A: Yes, our leather dog collars can be personalized with your pet’s name for an extra special touch.

Shipping Information

• Q: How long does shipping take? A: Standard shipping within the USA typically takes 5-7 business days. Expedited shipping options are also available at checkout.
• Q: Do you ship internationally? A: Yes, we offer international shipping. Delivery times and rates vary based on the destination.
• Q: How can I track my order? A: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website.

Return Policy

• Q: What is your return policy? A: We accept returns on unused and undamaged products within 30 days of purchase. Custom and personalized items are not eligible for return unless there is a manufacturing defect.
• Q: How do I initiate a return? A: To initiate a return, please get in touch with our customer service team with your order number and reason for return. We will provide you with further instructions.
• Q: Will I be refunded for the return shipping costs? A: Return shipping costs are the customer's responsibility unless the return is due to a manufacturing defect.
  
  

Care and Maintenance

• Q: How do I care for my leather products? A: To keep your leather products looking their best, we recommend using a leather conditioner regularly. Avoid exposing the leather to excessive moisture and store it in a cool, dry place.
• Q: Can I clean my leather products with water? A: It's best to use a damp cloth to wipe away dirt and then follow up with a leather conditioner. Avoid soaking the leather in water.

Measurement Guides

Please go to our Measurement Guides page to find out the correct measurement for your product.